Plumbing FAQs
Answers about emergency service, water heaters, drains, leaks, sewer lines and more.
Frequently Asked Questions
Do you offer 24/7 emergency plumbing in Texas?
Yes. Call (888) 480-9811 any time. We dispatch emergency plumbers nights, weekends and holidays.
What areas do you serve?
We serve cities throughout Texas. Find your city on our locations page.
Do you give upfront prices?
Yes. We explain the repair and give you the price before work begins.
Can you fix a water heater the same day?
Most water heater repairs and many replacements are completed the same day.
Do you install tankless water heaters?
Yes, see tankless water heater installation.
How do I know if I have a slab leak?
Warm floors, running water sounds and rising bills are signs. Learn more in our slab leak guide or book slab leak detection.
Why does my toilet keep running?
Usually a worn flapper or fill valve. Read why your toilet keeps running or book toilet repair.
What should I do if a pipe bursts?
Shut off the main water valve and call us. See burst pipe repair.
Do you clear clogged drains and sewer lines?
Yes, with drain cleaning, hydro jetting and sewer line repair.
What is trenchless sewer repair?
A way to reline or replace sewer pipe without digging a full trench. See trenchless sewer repair.
Do you do plumbing inspections for home buyers?
Yes, including sewer camera inspections.
What do I do if I smell gas?
Leave immediately and call your gas utility or 911 from outside. Then contact us for gas line repair.
Do you service businesses?
Yes. See commercial plumbing.
Is hard water a problem in Texas?
In many areas, yes. A water softener protects fixtures and water heaters.
Do you test backflow devices?
Yes, see backflow testing.
Why is my water pressure low?
Read our low water pressure guide.
Why is my water brown?
Do you repair garbage disposals?
Yes, see garbage disposal repair.
Do you repair sump pumps?
Yes, see sump pump repair and installation.
How do I prevent frozen pipes?
Insulate exposed pipes, drip faucets and disconnect hoses. Read our frozen pipe guide.